Frequently asked questions (FAQ)
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Following you will find several important tips for correcting possible problems.

attentionImportant:
Almost all of the errors that appear in our support program, point back to an incorrectly functioning firewall
, which prevents Stealth from accessing the Internet. Therefore, be absolutely sure that any firewall you may be using gives Stealth the necessary communication rights. If you use a personal firewall, you must grant the following Stealth components complete access rights:ACStealth4.exe and ACStealthifySvc.exe; TestProxies.exe (for Proxy-Collector)
In order to determine whether the error lies here, you should completely switch off your firewall for a short time. Sometimes it was even necessary to uninstall the firewall. Sometimes it will suffice to delete all Stealth specific rules.
If the error no longer appears, the problem lies with the firewall configuration – that needs to be adapted / reconfigured.

From time to time, the source of the problem is also found in a hardware firewall. Be aware that Stealth requires the "ping" protocol (ICMP), in order to determine your online status. So please enable the Ping(ICMP) protocoll.


Content filter does not function
Slow / no page reproduction with anonymity function
IP address in spite of anonymity
Browser no longer displays pages
Program XY does not work, if anonymization is activated

Content filter
Delete browser cache (temporary Internet files)

Slow / no page reproduction with anonymity function
ArchiCrypt Stealth uses so-called anonymous proxies. We choose these proxies very carefully and update the list regularly. But because we have no influence over the computers and their administrators, it can happen that the proxies are suddenly shut off or the proxy content itself is blocked. As a result, pages are reproduced very slowly or, in some cases, no connection to the page is created at all.
If a proxy causes errors, simply delete the appropriate entry from the list of anonymous proxies.
·Mark the entry  
·Click the right mouse button  
·Choose "delete entry" from the menu  

IP address in spite of anonymity

Switch off active contents (ActiveX) and scripting in your Internet browser. Be sure to block HTTPS/SSL access.
(see Settings in manual)


Browser no longer displays pages
Re-start Stealth and then exit Stealth again. Possibly switch the anonymity function off, if no high-performance proxies are available.

Program XY does not work, if anonymization is activated

Please register this application in Settings application behavior - Global whitelist - "Do not touch traffic of these applications".